Google, the maker and developer of Android this year launched the Google Pixel smartphones in an attempt to provide Android’s loyal users with a smartphone that can be a perfect answer to the growing influence of Apple’s iOS-based iPhones. The USP of Pixel smartphones was providing a seamless UI and software experience. However, in a thread of Google’s product forum, some users are complaining of hitherto unseen software freezes and blackouts in Google Pixel and Pixel XL smartphones. Google Pixel smartphones were yet considered to be premium smartphones, free from any such sort of lags but the recent complaints seem to have proved that Android can probably never rule out software freezes and lags.
It seems that the support team at Google is aware of the same problem and has replied to some users posting in the thread and is thus acknowledging the problem. An overview of the thread tells us that the common problems experienced by most Pixel users are the total freezing of the interface which can last for a while ranging from seconds to minutes along with the disappearance of the onscreen navigation buttons.
According to the support team’s response, Life360’s family locator, a third-party app is the source of complained issues. Some users who had this app have responded that the problem with their Pixel smartphones has resolved after uninstalling the said location based application. But, some Pixel users who have never installed Life360’s family locator are also experiencing the software freeze, so this directly means that the problem has not originated because of that particular app.
Also, it is to be noted that both Google Pixel and Pixel XL are experiencing the same problem, so it can be inferred that the problem is originating from some common hardware or software related issue. It is advised that users who have installed the Life360 or some other location based third-party application should immediately uninstall such apps. If the problem continues even after disabling faulty apps, Pixel users should directly contact Google’s support services immediately.